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Missouri State
College of Business Administration

 

About Us

About Us

Who We Serve

Economic Impact

Staff

Instructors

 

 

 

 

 

 

 

 

About Us

Missouri State University's Small Business Development Center, with offices located in Springfield and West Plains, is part of a nationwide network and is affiliated with, and supported by, Missouri State's College of Business Administration.  Our local center was established in October of 1982 to provide businesses with training, products and solutions designed to help them become part of Missouri's thriving business sector.

The Center is a nonprofit entity that receives financial support from Missouri State University, the U.S. Small Business Administration and through private donations.  Tax-deductible contributions to support the ongoing training and consultation efforts of the Center are not solicited, but welcome.

The Missouri State SBDC provides consultation, training and products for potential and existing small businesses in Southwest and South Central Missouri. 

On this web site, you will find training opportunities, product information, and details regarding the services available to your company through the SBDC.  All services are focused on providing assistance to existing and prospective businesses that will result in positive economic impact.  Impact is further defined as:  job creation, job retention, increased sales, new business creation, business retention, dollar amounts of loans, and increased profitability.

The SBDC has the following distinctions, which aid the center in offering you the most comprehensive services available: 

  • Associate Office of the U.S. Department of Commerce
  • Official loan packager for the SBA Export Working Capital Program
  • Certified by the National Association of Small Business Development Centers

Our resource partners also include:

  • U.S. Small Business Administration
  • Missouri Department of Economic Development  
  • Missouri Department of Agriculture
  • Missouri Secretary of State's Office
  • Area Chambers of Commerce
  • Greater Ozarks International Trade Association
  • Private Companies
  • Financial Institutions
  • Institute For Procurement Assistance

Missouri state university - West Plains Satellite Office

The SBDC Satellite Office in West Plains was established in December 1998.  Missouri State University-WP is the local university that hosts and supports the program, while the SBDC is actually a satellite center of the Springfield SBDC.  The West Plains SBDC Office is located in the West Plains Civic Center.  For more information call (417) 255-7966.

"The Small Business Development Center at Missouri State University helped us navigate through the Federal Governments paperwork to secure SBA loan financing for our business. Without them, it would have been difficult and time consuming for us to complete all of the required paperwork. As business owners, our productivity and efficiency is important to us especially since our time is already limitedThey guided us effortlessly through the various requirements of the SBA loan application. Because of the work of the SBDC, we were able to secure a working capital loan to expand our business in Ozark. We are very grateful and appreciative.  Since the approval of our SBA loan we have continued to use the services at the Center whether business planning, cash management, or even one-on-one consultations. This Center does provide a valuable service to many small business owners, to our employees, and to our expanded communities"
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David & Rheanna Ellingson, Accent Flooring

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Who We Serve

Missouri States SBDC helps both established businesses and those just beginning.  The only requirements are a strong desire to help yourself and an interest in contributing to the stability of Missouris economy. 

SBDCs Serve:

  • Manufacturers employing up to 500
  • Wholesalers employing up to 100
  • Retailers with annual gross sales of up to $6.5 million
  • Service businesses with gross revenues of up to $6.5 million
     
  • General construction firms with average annual receipts of up to $31 million
  • Special trade construction with average annual receipts not exceeding $13 million
  • Agriculture with average annual receipts of up to $750,000.

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Economic Impact

FY2006 RESULTS

Take a look at the positive results generated by  Missouri State University's SBDC Consultants.  These results are based on impact interviews signed and documented by local business owners.

  • We served 169 businesses with an average of
    19.09 hours per business!

  • Over $17 million in increased sales!

  • Over $11 million in approved loans and investments!

  • Assisted in retaining 314 jobs and in creating
    213 new jobs!

  • Assisted in creating 5 new businesses and in the acquisition of 10 existing businesses!

  • Offered 81 training events for a total of
    2,524 hours of training for small businesses!

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Staff


Rayanna Anderson,
Director

Rayanna Anderson is the Director of the Small Business Development Center, as well as a consultant and instructor.  She has consulted with over 1,600 businesses and has received the National Consulting Award from the National Association of Small Business Development Centers.   She has helped small business owners acquire over 35 million dollars in financing.  Plus, five of the businesses she has consulted with have received the Excellence in Business Award from the Missouri Small Business Development Center, and one business has received the National Blue Chip Enterprise Award from the U.S. Chamber of Commerce.  She holds an MBA from Missouri State University with an emphasis in marketing.  Rayanna also has four years of accounting experience and ten years of    management experience prior to joining the SBDC in 1991.  

Isabel Eisenhauer picture
Isabel Eisenhauer,
SBDC Consultant        
 

Isabel Eisenhauer has joined the Missouri State University Small Business Development Center as a Consultant.  Isabel is a Sales and Marketing Professional with 19 years experience with two Fortune 100 Corporations.  As an Account Manager with Northrop Grumman (formerly Litton), Isabel had customer support and service responsibility for their single largest customer, representing 44% of gross sales.  Prior to this, Isabel designed, implemented, and utilized a sales forecast system which provided planning information to Senior Management and unit demand information to Middle Management.  Experience with Hewlett Packard included contributing in the Marketing function (New Product Introduction Management, Reseller Channel Management, and Sales Development) and the Finance/Accounting function (Financial Planning, Financial Reporting, Special Projects, and Cost Accounting).  An area of significant accomplishment was during a three month assignment in Germany which resulted in improved relationships between the seven domestic divisions and the European distribution center.  Isabel has worked extensively with international divisions located in Italy, Puerto Rico, England, Canada, Germany, Singapore, Scotland and China.  Other experiences include owning a Management Consulting/Accounting firm providing services to small businesses and as an Associate Faculty in a small Community College teaching business courses.  In addition, Isabel is a professional photographer providing wedding, family and high school portraiture as well as artistic landscape and architectural photography.

 

Tara Horton,  
Training Coordinator

Tara Horton is the Training Coordinator for the SBDC. She has over 12 years of experience in marketing, advertising and public relations work. She is currently responsible for coordinating and marketing the projects of the SBDC outreach program in training and professional development for the small business community. She works directly with business and industry leaders to design training and professional development programs to meet specific company needs in assigned areas. Tara holds of Bachelor of Science degree in Radio, Television & Film - Sales / Management from Oklahoma State University.

Russell Wyrick,
Coordinator,          
 
West Plains SBDC

Russell Wyrick is the Coordinator of the West Plains Small Business Development Center.  His office serves Howell, Texas, Douglas, Oregon, Shannon, Wright, and Ozark Counties. Russells background includes over 14 years of small business ownership experience in manufacturing, service and retail ventures. As an entrepreneur, his companies have performed work for customers such as Dell, Hewlett Packard, Fujitsu, Texaco, Chevron, Hertz, Estee Lauder, Lenovo, Apple, and Red Lobster as well as various schools, colleges, local, state and federal government agencies such as the Environmental Protection Agency. Russell holds a Bachelors of Business Administration degree in Management from Northwood University along with several various technical certifications. Prior to joining the Missouri State University SBDC in July of 2007, Russell was serving as President of Trimax Corporation, VP of Sales and Marketing for Pointman Corporation and as an SBDC Consultant in Cedar Hill, TX.

Instructors

Lisa Bernet is a native of Springfield, Missouri with over 15 years experience in corporate and non-profit marketing management. As an independent marketing consultant she works with business and industry leaders to design training and professional development programs focusing on tactical execution. She has 10 years experience in national brand management with Reckitt Benckiser (Frenchs) Commercial Division and WillowBrook Foods, excelling in strategic and tactical marketing, financial planning and overall execution. She also worked at Noble & Associates as a Senior Account Executive. There, she coordinated and executed vision concepting sessions with top executives from companies such as DuPont. As Executive Director of the non-profit Downtown Springfield Association she coordinated downtown events with independent downtown business owners. Lisa is a magna cum laude graduate from Missouri State University with a B.S.B.A. in Marketing with a research emphasis.
Shirley Boerngen photograph  Shirley Boerngen, currently an independent consultant, has over 25 years of international banking experience. She has provided presentations on various aspects of international banking for Eximbank, Washington, D.C., World Trade Center, St. Louis, World Trade Club, St. Louis, Treasury Management Association, St. Louis, and numerous businesses throughout Missouri, Illinois and Kentucky. Shirley was a committee member for the Global Business Group of the NACM, St. Louis, and the St. Louis School Partnership. She is a graduate of Kaskaskia College, Centralia, IL.  She also attended the America
Institute of Banking, Southern Illinois University, Edwardsville, IL and World Trade Institute seminars.  Shirley is a Certified Treasury Professional.
Lesa Brownell of Compliance Design   educates companies with a wide variety of compliance needs about creating balanced compliance programs.   Lesa has more than 20 years of industry experience in the international business and marketing sectors where her vision and expertise in export compliance have significantly contributed to company growth and development. Offering a unique blend of creative and operations strengths, Lesa has achieved exciting company and product turnarounds and is recognized for her success in growing international business markets.  Her strategic approach to international business was evident in her work as International Sales Manager for Ken-A-Vision and as an International Sales Representative at Labconco. She is known for her ability to quickly identify and diagnose compliance issues while working with companies to refine their organizational structure in Export Management, product lines, sourcing, market position and advertising.   Lesa received her Bachelor of Arts in International Business and Marketing from Park University.
Chris Bouchard is the Associate State Director of the Missouri Small Business Development Center, located at the University of Missouri, Columbia.  He is responsible for managing the development and deliver of business education and assistance programs statewide.  Chris has worked internationally developing small businesses.  Prior to joining the SBDC, Chris owned and managed two businesses in Columbia.  Prior to going into business for himself, Chris was  a pilot for ten years on active duty in the Air Force.  He has been an examiner and senior examiner for the Missouri Quality Award and currently serves on the Board of Overseers.  Chris graduated from the University of Missouri with a Bachelor of Science degree in geology and obtained a masters degree in Business Management from Central Michigan University.  He is certified by the National Development Council as an Economic Development Finance Professional.  He has also been active in many civic organizations.
Eric Jensen Photo Eric Jensen is a partner in The Law Firm of OReilly & Jensen, LLC.  He is a graduate of William Jewell College, and the University of Missouri-Kansas City School of Law.  Eric wrote for the Law Review, and his article:  When Hired Guns Backfire:  The Witness Immunity Doctrine and the Negligent Expert Witness, appeared in the Fall 1993 issue.  Eric was chosen for the Order of Barristers, and won the Sheridan Award for Appellate Advocacy.  He devotes a large portion of his practice to the representation of individuals and employers in employment discrimination litigation.  He advises human resource professionals on policies and procedures as part of his practice.  Eric is licensed to practice law in Missouri and Kansas.  He is licensed in the United States Court for the Western District of Missouri, the United States District Court for the Eastern District of Kansas, and has practiced before the United States Court of Appeals for the Eighth Circuit.
John Kirby is a native of Springfield, Missouri and practices as a Certified Public Accountant with John A. Kirby, CPA, LC. John worked for several local CPA firms before starting his own practice in 2005. As a CPA, John provides accounting and tax services to area small businesses and individuals. As a QuickBooks Certified Professional Advisor, he assists clients with their specific QuickBooks needs. John is a member of the Missouri Society of Certified Public Accountants and Springfield Business Works. He is a graduate of Missouri State University with a B.S. in Accounting.
Mike Renfer is President of Allegiant Partners, LLC.   He has more than 33 years of experience in marketing, sales, manufacturing and general business management. Mike has done extensive work with program development in customer retention, customer development and direct data base marketing. Mikes previous work experience includes 20 years of brand and business building with Frenchs (a division of Reckitt Benckiser) and H.J. Heinz, including 12 years of operations management with H.J. Heinz Co. where his responsibilities included quality assurance, production and plant management. Mike was also a U.S. Naval Officer for 4 years. He holds a Bachelor of Science degree in Biochemistry from Bethany College.
Julie Short Photo Julie Short established J.P. Short & Associates, Inc. in 1997 to provide marketing and advertising, market research, strategic planning, and training.  Prior to forming the company, Julie was Vice President of Marketing for Reckitt Benckiser (French's) Commercial Division for eight years.  Her career also includes establishing and managing MARTELL Marketing Research and consulting with Fortune 500 companies, as Senior Vice President of Noble & Associates Marketing Group.  She has gained extensive experience in marketing and advertising by working nationally with companies of all sizes.  Julie received her MBA with emphasis in marketing from Missouri State University.
Lori Strawhun picture

Lori Strawhun is currently the Human Resources Director for the Springfield-Greene County Library District.  Previously, she was the Corporate HR Director and Compliance Officer for Lastra America Corporation, a lithographic plate and chemistry manufacturer.  Her experience there includes corporate growth, restructuring and merger/acquisition in a multi-national environment.  She also worked as a Program Director at St. Joseph Health Center in St. Charles and Lake Saint Louis, MissouriLori is a member of the Society for Human Resources Management (SHRM) and served on the Missouri State Council of the SHRM in 2007.  She served as the 2007 President of the Springfield Area Human Resources Management and has served on numerous committees within that organization, since 1998.  Lori was previously an advisory board member for Bryan College and has volunteer resume reviews and mock interviews for students at OTC, Evangel and Vatterott.  Lori holds a Bachelors of Science degree in social work with a minor in social research from Missouri State University.  She has a Master of Science degree in Human Resources Management with emphasis in organizational development from Lindenwood University in St. Charles, MissouriLori holds both PHR and SPHR certifications.

Michael Wehrenberg is President of Wehrenberg
Design Company, an Internet development and marketing firm. Wehrenberg Design Company was founded by Michael Wehrenberg during his junior year (1997) at Drury University and has continued to serve his clients with web design, maintenance and marketing services. By providing these services, Wehrenberg has met with great success. His client list has quickly grown to more than 100 businesses, including Seagate Technologies, Lambert's Caf, CJR Commercial Group, Bill Beall Co., Clary's,
Community Partnership,
Dameron Color Labs and
Premier Auto Outlet.

In 2001, Michael Wehrenberg
was named one of Springfield Business Journal's 40 under 40. He is involved in local organizations like the Springfield Victory Mission, the Good Samaritan Boys Ranch and Springfield Rotaract. He is a member of the Springfield Area Chamber of Commerce.
Michael also serves on the business advisory board for the Drury University SIFE Team and the only student-run business incubator in the country, DSIFE, Inc.
Robert J. Winnie is
President and co-founder of The Winnie Group, a marketing and advertising firm. Bob also owns Wild Bear Log Homes, which locally markets and sells cedar
log homes. Prior to founding The Winnie Group in 1991, Bob was Senior Vice President for Noble & Associates. He has 30 years experience in marketing, advertising, manufacturing, and sales with national, regional and local companies.  Bobs background includes strategic planning, new product development, program development and promotion planning. He has developed marketing programs for national brands such as Allen Canning, Jimmy Dean, Katahdin Cedar
Log Homes, General Foods,
Sara Lee and Tyson. His extensive marketing and sales experience includes work on the street, in the office and on plant floors. Bob earned his Bachelor of Science degree in Business with a marketing emphasis from Ferris State University.
 

 

 

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